Privacy Policy

PrayAlly is an anonymous prayer support platform that connects people seeking prayer ("Seekers") with approved Christian prayer partners ("PrayAllies") for live voice prayer sessions.

Prayer sessions are:

• Anonymous
• Browser-based
• Live
• Not recorded

PrayAlly is a spiritual support platform and is not a counseling, therapy, medical, crisis intervention, or emergency service.

The information we collect depends on how you use PrayAlly.

Information from Seekers

Seekers do not need to create an account. A Seeker may provide:

• First name (required, so your PrayAlly can pray for you by name)
• Optional prayer request or prayer note
• Feedback after a prayer session

We only ask for a first name — never a last name, phone number, or address. Your first name is shared with your PrayAlly for that prayer session only.

Information from PrayAllies

To become a PrayAlly, we collect:

• Full name
• Email address
• Password
• Christian denomination
• Availability
• Why you want to serve

This information is used solely to process your application, manage your account, and operate the platform.

Automatically Collected Information

When you use PrayAlly, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• Approximate location derived from IP address
• Cookies and similar technologies

This information helps us maintain security, improve performance, and understand how the Service is used.

Session Metadata

To operate the platform, we may collect limited information about prayer sessions, including:

• Session start and end times
• Session duration
• Matching information
• Technical connection logs
• Feedback submitted after the session

We do not record or store the audio from prayer sessions.

We use information to:

• Provide and operate PrayAlly
• Match Seekers with the next available approved Christian PrayAlly
• Review and manage PrayAlly applications
• Improve the Service
• Maintain safety and platform integrity
• Respond to support requests
• Send account-related emails
• Process optional donations
• Detect fraud, abuse, or misuse
• Comply with legal obligations

We do not sell your personal information.

Protecting user privacy is central to PrayAlly.

During a prayer session:

• Seekers never see a PrayAlly's personal information.
• PrayAllies only see a Seeker's first name — no other personal information.
• No phone numbers are shared.
• No email addresses are shared.
• No last names are displayed during matching or prayer sessions.

Only the information necessary to facilitate the prayer session—such as an optional prayer note—is shared between participants.

PrayAlly provides live voice prayer sessions using browser-based voice technology.

We do not:

• Record prayer sessions
• Store voice conversations
• Generate transcripts of conversations

Prayer conversations occur live and are not retained by PrayAlly.

We never sell your personal information.

We may share information only in the following situations.

Service Providers

We work with trusted third-party providers that help operate PrayAlly, including providers for:

• Cloud hosting
• Authentication
• Database services
• Analytics
• Email delivery
• Browser-based voice communication
• Payment processing (for donations)

These providers may access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required to:

• Comply with applicable law
• Respond to lawful requests
• Protect the safety of users
• Investigate fraud or abuse
• Enforce our Terms of Service

Business Transfers

If PrayAlly is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

PrayAlly uses cookies and similar technologies to:

• Keep users signed in
• Remember preferences
• Improve performance
• Analyze usage
• Maintain security

You may disable cookies through your browser settings, although some features may not function properly.

We retain information only for as long as necessary to:

• Operate the Service
• Maintain security
• Meet legal obligations
• Resolve disputes
• Improve the platform

When information is no longer required, it is securely deleted or anonymized.

We use reasonable administrative, technical, and organizational safeguards to protect your information.

While we strive to protect all information, no system can guarantee absolute security.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, please contact us at support@prayally.com.

PrayAlly may offer users the opportunity to make optional donations.

Payment transactions are processed securely by third-party payment providers.

PrayAlly does not store complete payment card information.

PrayAlly is intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take reasonable steps to delete it.

If you access PrayAlly from outside the country where our infrastructure is located, your information may be transferred to and processed in other countries where our service providers operate.

By using PrayAlly, you acknowledge and consent to these transfers where permitted by applicable law.

PrayAlly relies on trusted third-party providers for services such as:

• Authentication
• Browser-based voice infrastructure
• Cloud hosting
• Analytics
• Email delivery
• Payment processing

Each provider operates under its own privacy practices.

We may update this Privacy Policy periodically.

When material changes are made, we will update the Effective Date and post the revised Privacy Policy on this page.

Your continued use of PrayAlly after changes become effective constitutes acceptance of the updated Privacy Policy.